The Riders Pod

Privacy Policy

Privacy Policy
Your privacy is important us. This mobile device application (“App”) is provided to you by The Riders Pod (ABN 20 920 595 457) (“the Owner” “us” “we” “our”). The Riders Pod is situated in Australia. This Privacy Policy describes how we deal with the personal information that we collect through the App. This Privacy Policy together with our User Agreement forms the entire Agreement between The Riders Pod and you.

Personal Information
Personal Information is any information that is identifiable to a person. We collect information through our App so that we can provide our services to you. To use the App you must provide us with your full name and email address. If you do not provide this information you will not be able to use the App.

We offer a range of functions within the App, some of which collect personal information from you. It is your choice whether you use these functions, and how much personal information you provide. For example, you can add photos, add your age, height, weight, gender, and keep track of your fitness and competition results and goals. We also offer a planner function where you can schedule upcoming events. If you do not want to provide this personal information, you can choose to not use these functions.

If you are a member of Pony Club Australia Ltd (ABN 95 090 080 265) (“Pony Club Australia”) you can choose to provide your membership number when you register to use the App. See the Disclosure section of this Policy for more information about what we will do with this information

Payments are processed through PayPal. We do not collect or hold your banking information. We refer you to PayPal’s privacy policy to understand how PayPal handle’s your banking information.

Using Personal Information
We may use your personal information to: • Administer the App
• Communicate with you
• Provide our services to you
• Send you marketing communications; and
• Handle any complaints.

We may use personal information for secondary purposes only when that purpose is closely related to the primary purpose. The App has an explicit user management system where we can add, remove or suspend users.

Disclosing Personal Information
We engage a third party to assist us with the App development who will have access to information contained in the App, however they are bound by confidentiality.

Pony Club Australia is a supporter of the App. As part of our arrangement with Pony Club Australia we will provide information about Pony Club Australia members who provide us with their membership number when registering for the App. We will only provide Pony Club Australia with the membership number of users who register and the total number of Pony Club Australia members that register with the App. If you do not want any details disclosed to Pony Club Australia you should not include your membership number when registering for the App. You will still have full use of the App. Pony Club Australia members should see the privacy policy of Pony Club Australia to understand how this information will be used.

We will not share or disclose your personal information with any third parties other than as described in this Privacy Policy unless:
1. You have given us your consent to do so.
2. We are required by law to do so.

We do not sell data collected through the App to third parties. App content is hosted on Amazon servers, which are in Australia and around the world including in the United States, Europe, Asia and South America. This means that content uploaded to the App may be stored outside of Australia.

Using pseudonyms and anonymity
You cannot use the App anonymously. You can choose to use the App with a pseudonym, however if you do, it may impact upon our ability to provide services to you.

Security
We maintain reasonable security arrangements to protect personal information from unauthorised access, use or disclosure. However, we cannot guarantee that the security of information transmitted through the App is impenetrable. You are responsible for keeping all passwords confidential and configuring the appropriate control settings on your devices. We will keep your personal information for as long as necessary to provide our services to you, or as required by law.

Access to Information
You have the right to access, update or ask us to remove personal information from our possession at any time. Please contact: theriderspod@gmail.com with any inquiries, requests or complaints relating to your personal information. All complaints in relation to personal information will be promptly dealt with. We will endeavour to respond to complaints within 28 days. Our response will include the outcome of our investigations and what steps we intend to take to resolve your concern.

This Privacy Policy may change from time to time. Please check your App updates for the latest version.

This Policy was last updated in August 2019.

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